Symptom
The HR cannot be included in CC when receiving the onboardee's e-signature notification for completion of DocuSign task.
Environment
SAP SuccessFactors Onboarding
Cause
In the current Onboarding feature, this is a limitation of the system.
Resolution
This email trigger is from DocuSign and not from onboarding, hence, this is not supported.
Keywords
DocuSign, Email, CC, OBX, Onboarding , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem
Product
SAP SuccessFactors Onboarding 2205