3216978 - Commenting and Notification functionality works partially in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

The following behavior occurs in SAP Analytics Cloud (SAC):

• When creating a comment with the “@” tag, a user tagged in the comment does not get a notification (per mail or through the notification section) in each case. For some users it works, for some it does not, even though they have the same authorization. The affected user are able to select other users (in blue font) in tag them accordingly. The chosen user does not receive any kind of information. After refreshing the story the comment has been saved, but the tagged name is now in black font. 

• SAP Analytics Cloud (Enterprise) 2022.2.12

When the user is part of a Team and then the story  is shared with the team. 

The fix has been developed and expected to be released in the upcoming releases of SAP Analytics Cloud (SAC) & SAP Digital Boardroom

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  
  • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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