SAP Knowledge Base Article - Preview

3217146 - INS00013 error when updating the BI version from BI 4.1 minor to SP10 to BI 4.3

Symptom

When trying to update the BI version from BI 4.1 SP minor to SP10 to BI 4.3, you encounter the following error message :

The CMS is up and running and you are able to login to CMC/BI Launchpad.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.3
  • All supported Operating Systems

Keywords

INS00013, BI, upgrade, update, INS 00013, upgrade BI4.1 to BI4.3, best practice , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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