SAP Knowledge Base Article - Preview

3217253 - Unable to Retrieve Posts and Comments Older than 3 Months using the Facebook Integration of SAP Cloud for Customer

Symptom

You notice that when executing a run import for your Facebook integration channel, some posts and comments are not retrieved and displayed on C4C.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

C4C, Cloud for Customer, SAP, Posts, Facebook, FB, Integration, Retrieve, Social Media, Social Media Integration, Old, Comments, , KBA , LOD-CRM-SC-SM , Social Media , How To

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