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3217279 - Sysamcap and cpuinfo abort with 'Segmentation fault' on ESXi - SySAM

Symptom

  • When running on VMWare ESXi
  • Execution of SySAM utility sysamcap and cpuinfo abort with 'Segmentation fault' message
  • SySAM version is 2.4 and part of current product release 

    ./sysamcap MACHINE -v

    2022/06/15 19:12:57 SySAM Licensing API/2.4 SP02 PL00/2.4.2.0/64bit/1/P/x86_64/SLES 11.1/OPT/Mon Feb 11 23:11:43 2019
    2022/06/15 19:12:57 FLEXnet Licensing API/v11.14.0.0 build 183228 x64_lsb
    Segmentation fault


    ./cpuinfo -v

    2022/06/23 14:39:44  SySAM Licensing API/2.4 SP02 PL00/2.4.2.0/64bit/1/P/x86_64/SLES 11.1/OPT/Mon Feb 11 23:11:43 2019
    2022/06/23 14:39:44  FLEXnet Licensing API/v11.14.0.0 build 183228 x64_lsb
    Segmentation fault


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP IQ
  • SAP Replication Server (SRS)
  • SySAM 2.4
  • VMWare ESXi Server 6.5 & 6.7

Product

SAP Adaptive Server Enterprise 16.0

Keywords

sysamcap, cpuinfo, segmentation fault, sysam, ESXi  , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Known Error

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