SAP Knowledge Base Article - Preview

3217314 - Reported On Field Displays a Different Date from the Created On Field in Service Ticket

Symptom

You notice that there is a small difference in the date/time displayed for the fields Reported On and Created On in your service ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Reported On, Created On, Ticket, Service Ticket, Service Request, C4C, Cloud for Customer, Service, Date, Date Time, Time, Difference, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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