SAP Knowledge Base Article - Public

3217343 - Termination End Handling is not delimiting all the open Time accounts and not performing all the Cleanup activities

Symptom

  • As a part of the Termination End handling, after termination, not all the Time accounts are Delimited and not all the Cleanup activities are being performed.
  • What are some of the Known Limitations here?

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. The Termination end handling has been configured as per the guide.
  2. After terminating a user, not all the open Time accounts are delimited as of the Termination Date.
  3. Also, Some of the cleanup activities are not being performed.
  4. The Time management task for Termination end handling was completed successfully for the given employee when checked in Manage data.

Cause

This is an expected behavior / limitation on Termination End Handling Feature

Resolution

  • Termination end handling only processes time accounts with a validity or bookable end date on or after the termination date.
  • If there are recurring accounts open from past years and you terminate a user in the current year (Example - 2022), only the time accounts in year 2022 are closed as part of Termination end handling execution.
  • The Older accounts are expected to be taken care by Period End Processing. 
  • Time Accounts based on Hire Date are not Closed by Termination End Handling.
  • Termination End Handling is not triggered for employees with time account that have as entitlement method "entitled as transferred".

Please see the link here for more Limitations on the Termination End Handling Feature

Keywords

SF, EC, Success factors, Employee Central, TEH, Limitations , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , How To

Product

SAP SuccessFactors HXM Suite Core 2205