SAP Knowledge Base Article - Public

3217395 - Duplicated Cost Information on Completed Sales Orders

Symptom

You find a Price Component is duplicated under the Pricing and Invoicing tab from a completed sales order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Select the Sales Order view.
  3. Search for the Sales Order ABC (where ABC represents your Sales Order document ID). Status: Completed
  4. Click on the Edit button and then on the View All button.
  5. Navigate to Pricing and Invoicing tab.
  6. Under item pricing click on the Expand All button.
  7. Note that two lines exist for the same cost.

Cause

Create a new Sales Order, with a blocked product and other products(not blocked) which have a cost maintained.

You will get the error Product XXX (Where XXX represents for Product ID) not valid; it is blocked, but you can still save the sales order.

After you save, you can change the blocked item to some other product, at which point all other items will get a duplicate cost.

Resolution

Update Pricing will not work for the items where delivery status and invoice status is finished as no updates to pricing is allowed with such status.

You can cancel the invoices to roll back the sales order and trigger a price calculation.

The cost component from the sales documents is not sent to Financial as Financial side does their recalculation of cost separately.

These duplicate costs would not affect the overall pricing in any way.

We have taken this up in our product backlog to be solved in a future release.

See Also

KBA 2626801 - Cost Information Duplicated on Sales Order 

Keywords

Costs; Pricing and invoice; Duplicate line; Complted Sales Order; Price Component; , KBA , AP-PRC-PC , Calculation , AP-SLO-SO , Sales Order , Problem

Product

SAP BUSINESS BYDESIGN 2111 ; SAP Business ByDesign 2022 ; SAP Business ByDesign 2102 ; SAP Business ByDesign 2105 ; SAP Business ByDesign 2108 ; SAP Business ByDesign 2205 ; SAP Business ByDesign 2208