Symptom
When I enter the Payment Information during the Personal Data Collection step and save a draft. Upon reopening the PDC step, previously saved Payment Information details are not available
Environment
SAP SuccessFactors Onboarding
Cause
- Missing RBP Permissions in the External Onboarding User RBP Role
Resolution
- In order to ensure that the External Users Employee Data is saved as a draft, you have to ensure that the following RBP Permissions are granted:
Manage Permission Role > Onboarding External User
Employee Data > Employment Details
Enable Employment Details MSS (view)
Keywords
Draft, Payment Information, PDC, Personal Data Collection ont saved, Draft not saved , KBA , LOD-SF-OBX-DC , Personal Data Collection , How To
Product
SAP SuccessFactors Onboarding all versions