SAP Knowledge Base Article - Public

3217726 - Class > Teams > Add Time Slot > Page gets stuck loading

Symptom

When trying to add a Teams time slot in a class, the page gets stuck loading, and it is not possible to move forward.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open the class > Agenda > Add Time Slot (“+” sign button) >
  2. Add the description, dates and times and enable virtual >
  3. Select the VLS Server > Add the instructor > The page keeps loading.

OR

  1. Open the class > Agenda > Add Time Slot (“+” sign button) >
  2. Add the description, dates and times and enable virtual >
  3. Add the instructor > Select the VLS Server > The page keeps loading.

Resolution

Our Learning Engineering team is currently investigating this situation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it.

Keywords

load, stuck, update, add, time, slot, teams, class, instructor, page, ui, new, KI2205 , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Known Error

Product

SAP SuccessFactors Learning all versions