SAP Knowledge Base Article - Public

3217774 - Error When Previewing the Offer Letter in the Application Offer Letter Portlet - 1H 2022 - Recruiting Management


When trying to preview the Offer Letter in the Candidate Application Offer Letter Portlet, there is an error message in the pop-up window  "Define top nav bar in your page!!!"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting 
  2. Access a Job Requisition where an Offer Letter was sent out
  3. Select any candidates who received the Offer Letter
  4. In the candidate application page, navigate to the Offer Letter portlet and click the Offer Letter Title
  5. The Offer Letter Preview window will pop-up and with an error at the top bar "Define top nav bar in your page!!!"



This appear to be cause by the H1 2022 Preview Release. RCM Engineering team is aware of this issue and is working to provide a solution. We recommend you add this KBA to your favorites to see the latest updates. 


See Also

2104613 - Offer Letters - Recruiting Management


offer preview, viewing offer, offer letter, offer letter portlet, "Define top nav bar in your page!!!" , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting 2205