Symptom
You encountered the following error when you install SAP HANA Cockpit.
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12:12:22.665 - INFO: Output line 92: Output line 41: [08] ERROR: Service broker initialization failed
12:12:22.665 - INFO: Output line 93: Output line 42: [08] ERROR:
12:12:22.665 - INFO: Output line 94: Output line 43: [08] com.sap.xs2rt.installation.util.InstallationException: Service broker initialization failed: REST request PATCH to url 'https://hostname:30032/hdi-broker/admin/database_registration/2a969043-2cfb-4122-9632-0826c760fd50' had response code 500 (Operation failed due to unexpected server error) with error message: 'description: Failed to update broker setup on database, because of: SAP DBTech JDBC: [331]: user name already exists: SYS_XS_HANA_BROKER_INTERNAL: line 1 col 13 (at pos 12)'.
12:12:22.665 - INFO: Output line 95: Output line 44: [08] at com.sap.xs2rt.installation.impl.hana.content.InitializeHanaBroker.deployConfig(InitializeHanaBroker.java:912)
12:12:22.665 - INFO: Output line 96: Output line 45: [08] at com.sap.xs2rt.installation.impl.hana.content.InitializeHanaBroker.install(InitializeHanaBroker.java:259)
12:12:22.665 - INFO: Output line 97: Output line 46: [08] at com.sap.xs2rt.installation.steps.InstallationStep.installAndMeasure(InstallationStep.java:156)
12:12:22.665 - INFO: Output line 98: Output line 47: [08] at com.sap.xs2rt.installation.procedures.InstallationProcedure.executeStep(InstallationProcedure.java:116)
12:12:22.665 - INFO: Output line 99: Output line 48: [08] at com.sap.xs2rt.installation.procedures.InstallationProcedure.perform(InstallationProcedure.java:214)
12:12:22.665 - INFO: Output line 100: Output line 49: [08] at com.sap.xs2rt.installation.impl.hana.content.HanaContentInstallUpdateProcedure.main(HanaContentInstallUpdateProcedure.java:112)
12:12:22.665 - INFO: Output line 101: Output line 50: [08] Caused by: com.sap.xs2rt.core.rest.client.RestResponseException: REST request PATCH to url 'https://hostname:30032/hdi-broker/admin/database_registration/2a969043-2cfb-4122-9632-0826c760fd50' had response code 500 (Operation failed due to unexpected server error) with error message: 'description: Failed to update broker setup on database, because of: SAP DBTech JDBC: [331]: user name already exists: SYS_XS_HANA_BROKER_INTERNAL: line 1 col 13 (at pos 12)'.
12:12:22.665 - INFO: Output line 102: Output line 51: [08] at com.sap.xs2rt.core.generated.hdibroker.admin.rest.resource.client.AdminClient.patchAdminDatabaseRegistrationByDatabaseId(AdminClient.java:427)
12:12:22.665 - INFO: Output line 103: Output line 52: [08] at com.sap.xs2rt.core.installation.utils.HanaBrokerHelpers.patchDatabaseRegistration(HanaBrokerHelpers.java:378)
12:12:22.665 - INFO: Output line 104: Output line 53: [08] at com.sap.xs2rt.installation.impl.hana.content.InitializeHanaBroker.deployConfig(InitializeHanaBroker.java:890)
12:12:22.665 - INFO: Output line 105: Output line 54: [08] ... 5 more
12:12:22.665 - INFO: Output line 106: Output line 55: ----------------------
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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP HANA Cockpit 2.0
Product
Keywords
HANA Cockpit, Service broker initialization failed, REST request PATCH to url, response code 500, user name already exists, SYS_XS_HANA_BROKER_INTERNAL , KBA , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , BC-XS-RT , XS Advanced Runtime / XS Controller , Problem
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