Symptom
Can we remind interviewers of their overdue interview?
Environment
SAP SuccessFactors Recruiting Management
Resolution
To remind interviewers of overdue interviews, you can configure either or both of the following features:
- overdueInterview Field: Configuring this field displays an email icon that allows the interviewer notification email to be resent manually. Note that this feature does not support automatic overdue interview emails, and it cannot be configured to use a different email template.
Configure the "Recruiting Interviewer Notification" in Admin Center > Email Notification Template Settings. - Interview Assessments Outstanding Email Trigger: When configured, this trigger automatically sends an email to the interviewer based on the conditions you define.
Configure these conditions in Admin Center > Recruiting Email Triggers.
Note: When the overdueInterview field is configured, the notification is sent automatically. The corresponding checkbox in Email Notification Template Settings will appear selected and cannot be disabled.
See Also
overdue, interview, interviewer, notification, reminder, email, trigger, assessment, recruiting, configuration
Keywords
overdue, interview, notification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , How To
SAP Knowledge Base Article - Public