SAP Knowledge Base Article - Public

3217836 - Notifications for overdue interviews

Symptom

Can we remind interviewers of their overdue interview?

Environment

SAP SuccessFactors Recruiting Management

Resolution

To remind interviewers of overdue interviews, you can configure these features:

  • overdueInterview field:
    Configuring this field displays an e-mail icon to automatically resend the Recruiting Interviewer Notification e-mail. This feature doesn’t support automatic overdue interview emails. You can’t configure this feature to send a different e-mail template.
    Configure the "Recruiting Interviewer Notification" in Admin Center  > E-mail Notification Template Settings

  • Interview Assessments Outstanding e-mail trigger:
    When configured, this e-mail trigger automatically emails the interviewer, depending on the defined conditions for the trigger.
    Configure these conditions in:  Admin Center >  Recruiting Email Triggers.

These features can be configured together or individually.

Note: using the first feature the notification will be sent automatically, the check-box in E-mail Notification Template Settings will appear selected without the possibility to disable it

Keywords

overdue, interview, notification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions