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3217861 - Receiving 'Unauthorized' errors - SAP Passport

Symptom

  • ERROR: Logon Unauthorized: PASSWORD_LOCKED
  • ERROR: Logon Unauthorized: INVALID_AUTHORIZATION_HEADER_LENGTH
  • ERROR: The SAP passport could not be created. Logon Unauthorized: INVALID_AUTHORIZATION_HEADER_LENGTH
  • ERROR: Logon Unauthorized: Unauthorized
  • Logon unauthorized error while requesting SAP Passport
  • Receiving an error while renewing SAP Passport
  • Errors with Browser Certificate (SAP Passport)
  • Failed to install SAP Passport
  • SAP Passport cannot be installed
  • SAP Passport cannot be created
  • Unable to renew SAP Passport
  • Failed to renew SAP Passport
  • The correct password, or password and authentication token(if Multi-Factor Authentication is activated) must be entered when requesting an SAP Passport for a user.


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Environment

  • SAP Passport application
  • SAP for Me 
  • SAP Universal ID (UID)

Keywords

When requesting an SAP passport for the user, the correct password must be entered, Single-Sign-On, SSO, S User, User ID , browser certificate , XX-SER-TCS , , KBA , XX-SER-FORME , SAP for Me , XX-SER-UID , SAP Universal ID , Problem

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