SAP Knowledge Base Article - Preview

3217911 - How to handle the error "Unable to load widget definition for code x.x.x.x.x.x.x"

Symptom

In Backoffice, instead of the desired widget, a blank page will display. In the meantime, error “Unable to load widget definition for code x.x.x.x.x.x.x” is found in the logs.

For example:
You will see a blank page when clicking Modeling or Authentication or Authorizaton in Backoffice - Integration UI Tool and message: “Unable to load widget definition for code de.hybris.platform.integrationbackoffice.widgets.IntegrationObjectEditor” in logs.


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Environment

Product version: All SAP Commerce Cloud versions

Product

SAP Commerce Cloud all versions

Keywords

integrationbackoffice , KBA , CEC-COM-ADM-BO , Backoffice , Problem

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