3218270 - When Using Get Feedback, the Recipient Does Not See a Comment Box

When clicking Get Feedback on a performance form, the form is routed but the user does not see a comment box available.

SAP SuccessFactors Performance Management

1. Launch performance form
2. Select Get Feedback and enter user information
3. Form is routed to user, but they don't have a comment box available

Field permissions configuration

1. Action Search: Manage Templates
2. Select Performance Review tab
3. Select the template
4. Select Edit Fields and Sections, then select the impacted section
5. Select Show advanced options > Select the Field Permission(s) defined option (usually the last option)
6. Update the field permission to grant access

Implementing and Managing Performance Management - Field Permissions

Success Factors, PM, PMGM, feed back, no comment, missing comment, blank comment, absent comment , KBA , LOD-SF-PM-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM-FRM , Forms & Templates , Problem