SAP Knowledge Base Article - Preview

3218277 - Collecting HANA Support Data - Shell Script: HANASupportInfo

Symptom

To be able to further analyze your issue and environment, please run the attached shell script, downloadable as .sh or .zip.

What will the Script do?:

- There is no harmness to the system performance

- It only collect and not write/set/change any parameter at your OS or HANA

- It collects Information from the OS, Network, HANA related settings

CAUTION:

This script is an expert tool designed by SAP support. You are allowed to use it, but SAP doesn't take over any responsibility for problems originating from the use of this tool.

Make sure to use the latest Version of the script attached to this KBA !

Actual Version: 36 (2025/12/19)


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Product

SAP HANA, platform edition all versions

Keywords

fsid, network, os, swap, hsi , KBA , HAN-DB , SAP HANA Database , How To

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