SAP Knowledge Base Article - Preview

3218288 - Outlook Instance Does Not Start in SAP Intelligent Robotic Process Automation

Symptom

When opening an Outlook instance the error message below appears:

"Failed to start Outlook. Internal instance of Outlook is null"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Intelligent RPA cloud and desktop studio

Product

SAP Intelligent Robotic Process Automation all versions

Keywords

Outlook, RPA, IRPA, Failed, Error, Internal, Instance, Null , KBA , CA-ML-IPA , IPA , Problem

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