SAP Knowledge Base Article - Public

3218302 - Data Workbench Error Workplace Address Details Not Allowed For Account Without Address

Symptom

While you are uploading the contacts via Data Workbench, an error is triggered: "Workplace Address details not allowed for account without address."

Environment

 SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Data Workbench work center.
  2. Click on Monitor view.
  3. You will see a task with above error.

Cause

You will receive the following error in case you try to maintain Workplace address details like communication data (Email, Mobile, Phone) at a contact person which has a relationship to an account having no address at all:

workplace address details not allowed for account without address.

Resolution

So the solution here is to add an address to the account (e.g. only with country code set).

Keywords

Data Workbench, Workplace Address, Details not allowed, Account, Address. , KBA , LOD-CRM-INT-DWB , Data Workbench , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions