SAP Knowledge Base Article - Public

3218331 - Rem Code and Position Title not updating during Internal Hire/Crossboarding - Onboarding


When an internal employee is crossboarded, all details are updating in the Job Information section with the exception of the Rem Code.
The Rem Code is updating but with nothing relevant to the position.
The Position Title is updating but keeps the old position record.


SAP SuccessFactors Onboarding

Reproducing the Issue

1. Login to Instance
2. Go to Job Requisition
3. Select an internal candidate to initiate onboarding
4. Initiate Onboarding > Job Info record is created


Known error/issue.
Internal Hire/Onboarding flow supports only onSave rules with Recruiting Integration.


Onboarding/Internal hire from Recruiting has the capabilities to execute only onSave rules when Onboarding is initiated.

The conditions for an onSave rule to execute are:
- onSave rule should be configured on the Job Information entity
- onSave rule should have only the "OnboardingContext" as "Yes". All other rule contexts should be set to "No"

Configuring Business Rule for Event Reason | SAP Help Portal

As of b2205, we do not support the execution of rules that do not satisfy these conditions.

The functionality regarding the onChange and onSave rules for Internal Hire flow already has an available enhancement that the Engineering Team has created -- OBX-15902.
Same goes to the crossboarding issues, it is being enhanced in ticket OBX-22239. Currently, it is tentatively scheduled to be released on 2H 2022 (b2211) but is subject to changes.

Since these are enhancement tickets, they can be tracked or posted via Influence Portal.

See Also

Configuring Business Rule for Event Reason | SAP Help Portal


OBX-15902, OBX-22239, Crossboarding, Known Issues, OnChange, OnSave, rule support, Onboarding, Onboarding 2.0, OnChange and OnSave rule support, Rem Code, Position Title , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Product Enhancement


SAP SuccessFactors Onboarding 2205