Symptom
The following occurs in Reporting Centre:
- When filtering reports on "Story" in Report Centre, no Story reports are visible.
- When creating new "Story" in Report Centre, it is redirecting to SAC native page instead of designer page in People Analytics embedded in to BizX.
Environment
- SAP SuccessFactors HXM Suite
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
- Stories in People Analytics
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
Reproducing the Issue
- Login to Success Factors Report Centre.
- Navigate to Reporting page from Home menu.
- In Reporting no Story Reports are visible.
- Click New.
- Click Story and click Select.
- Taken to SAC native page instead of People Analytics embedded in to BizX.
Resolution
While the permanent solution is under investigation by Development Teams, Customer have to file a Case with SAP Support.
Once the ticket is filed, Embedded SAC Cloud Support Team will Turn OFF the toggle which is currently causing SAC to load within BizX.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
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, KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , LOD-SF-ANA-SAC , Stories in People Analytics , Problem
Product
SAP SuccessFactors HXM Suite Core 2205