SAP Knowledge Base Article - Preview

3218597 - Analysis add-in is disappered in Excel

Symptom

You try to open Analysis for Office, but the addin is not started or you receive general error message.

Issue occurs after installation or upgrade of AO.

In traces you can find the following entries:

ERROR  |Cof      | Error details:  System.MissingMethodException: Method not found: 'Com.Sap.Cof.Interfaces.Localisation.ILocalizedTextList Com.Sap.Cof.Interfaces.Localisation.LocalisationGlobals.get_CofTexts()'.
   at FPMXLClient.cof.bootstrap.EpmExcelPlugin.get_SupportSettings()
   at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportSettingsByPluginOrCof(String id)
   at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportSettingByPluginOrCofCached(String settingName, String id)
   at Com.Sap.Cof.Core.Support.SupportModeSwitcher.AddActiveSettingNameValue(String iAdvancedSupportCapableId, String iSettingName, Func`2 valueConverter, Dictionary`2& settingWrapsById)
   at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportModeBySettingWraps()
   at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportMode()
   at Com.Sap.Cof.Core.Support.SupportService.GetSupportMode()
   at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.UpdateAdvancedSupportButtonPressedStatus()
   at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.CreateSupportButton(IBackstageTabSecondColumn iSecondColumn)
   at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.CreateSecondColumn(IBackstageTabSecondColumn iSecondColumn)
   at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.ConfigureCofBackstage()
   at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.AskPluginsForMenuConfiguration()
   at Com.Sap.Cof.Core.CustomUI.Ribbon.CofRibbon.GetCustomUI(String ribbonID)


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Environment

Analysis for Office 2.X

Keywords

AO crash, Analysis for Office not start, Issue during start , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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