Symptom
You try to open Analysis for Office, but the addin is not started or you receive general error message.
Issue occurs after installation or upgrade of AO.
In traces you can find the following entries:
ERROR |Cof | Error details: System.MissingMethodException: Method not found: 'Com.Sap.Cof.Interfaces.Localisation.ILocalizedTextList Com.Sap.Cof.Interfaces.Localisation.LocalisationGlobals.get_CofTexts()'.
at FPMXLClient.cof.bootstrap.EpmExcelPlugin.get_SupportSettings()
at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportSettingsByPluginOrCof(String id)
at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportSettingByPluginOrCofCached(String settingName, String id)
at Com.Sap.Cof.Core.Support.SupportModeSwitcher.AddActiveSettingNameValue(String iAdvancedSupportCapableId, String iSettingName, Func`2 valueConverter, Dictionary`2& settingWrapsById)
at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportModeBySettingWraps()
at Com.Sap.Cof.Core.Support.SupportModeSwitcher.GetSupportMode()
at Com.Sap.Cof.Core.Support.SupportService.GetSupportMode()
at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.UpdateAdvancedSupportButtonPressedStatus()
at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.CreateSupportButton(IBackstageTabSecondColumn iSecondColumn)
at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.CreateSecondColumn(IBackstageTabSecondColumn iSecondColumn)
at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.ConfigureCofBackstage()
at Com.Sap.Cof.Core.PluginsTasks.AskPluginsForMenuConfigurationTask.AskPluginsForMenuConfiguration()
at Com.Sap.Cof.Core.CustomUI.Ribbon.CofRibbon.GetCustomUI(String ribbonID)
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Environment
SAP Analysis for Microsoft Office
Keywords
AO crash, Analysis for Office not start, Issue during start , KBA , BI-RA-AO-XLA , Excel Addin , Problem
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