SAP Knowledge Base Article - Public

3218621 - [Onboarding] Reminder Notifications are not working as expected for (ONB) Prepare for Onboardee First Day Trigger and (OFB) KT Task Receive Trigger

Symptom

Upon configuring the reminders for Email Templates for (ONB) Prepare for Onboardee First Day Trigger and (OFB) KT Task Receive Triggers, the reminders are not sent successfully to the desired recipient

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a known issue and our Engineering Team are working on a fix for the same

Resolution

  • Tentative fix date would be by 2H 2022 Release.
  • If there are any changes to the fix date, this KBA will be updated with the same.

Keywords

(ONB) Prepare for Onboardee First Day Trigger, (OFB) KT Task Receive Trigger, Reminders , KBA , LOD-SF-OBX-EML , Notifications , Known Error

Product

SAP SuccessFactors Onboarding 2205