SAP Knowledge Base Article - Public

3218656 - Learning Capabilities Synchronization Error: The Capabilities Synchronization job can be scheduled only when Learning competencies are migrated to Center of Capabilities. 

Symptom

When trying to schedule the Learning Capabilities Synchronization, receive an error:

The Capabilities Synchronization job can be scheduled only when Learning competencies are migrated to Center of Capabilities. 

Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors Job Profile Builder
  • SAP SuccessFactors Center of Capabilities

Resolution

When Job Profile Builder and Proficiency Rating Scale in Center of Capabilities is not correctly configured in your instance, Learning System will not complete Capabilities Synchronization job successfully. LMS Migration is triggered when below requests are completed successfully:

  1. JDM to JPB migration is successful (complete status);
  2. Proficiency Setting Wizard is completed successfully.

Only after both triggers are successful on BizX side, LMS migration can be initiated. System will check if JDM to JPB Migration is completed and Proficiency level Setup (Proliferation) was set successfully.

Check WIKI page JDM to JPB Migration Scenarios and Best Practices and SAP SuccessFactors Platform > Using Center of Capabilities > Configuring the Proficiency Rating Scale and Enabling Capabilities Portfolio for information on JDM to JPB migration and how to configure Proficiency rating scale in Center of Capabilities.

If you are still receiving the same error while scheduling the Capabilities Synchronization APM even after meeting the above two checks, please raise a support ticket with LOD-SF-LMS team to check the backend logs further.

See Also

Migrating Learning Competencies to Center of Capabilities

Keywords

LMS, learning competencies, migration, capabilities, synchronization, APM, job, JPB, CofC, proficiency rating scale, proficiency setting wizard  , KBA , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-LMS-APM , Automatic Processes , LOD-SF-TIH-JPB-MIG , Migration to Job Profile Builder , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions