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3218821 - ASE LiveDatabaseUpdate failed at UPDATE_ASE_POST_CONFIG - SAP ASE BS

Symptom

  • UPDATE_ASE_POST_CONFIG is failing with errors:
  • dev_sapdbctrl log:
    [PID 908] ERROR AT sybOpenClient.cpp:openConnection:1733 TIME: 2022 Jun 23 14:33:03 DESCRIPTION: ct_con_props failed for CS_SECSTOREKEY LAST OS-ERROR: (0) : Success
    [PID 908] ERROR AT sybOpenClient.cpp:openConnection:1799 TIME: 2022 Jun 23 14:33:03 DESCRIPTION: Client message: LAYER = 1 ORIGIN = 1 SEVERITY = 1 NUMBER = 238 --- Message string: ct_con_props(): user api layer: external error: Reading information from secure store failed at SSFS_GETRECORD(DB_USER) LAST OS-ERROR: (0) : Success
    [PID 908] ERROR AT sybOpenClient.cpp:openConnection:1805 TIME: 2022 Jun 23 14:33:03 DESCRIPTION: Failed to open connection to '<SID>' with user ''. Please confirm that credentials are valid and server is running LAST OS-ERROR: (0) : Success
    [PID 908]
    Thu Jun 23 14:34:01 2022
    [PID 908] ERROR AT sybOpenClient.cpp:executeQuery:2464 TIME: 2022 Jun 23 14:34:01 DESCRIPTION: Database connection died LAST OS-ERROR: (0) : Success
    [PID 908] ERROR AT sybOpenClient.cpp:executeQuery:2498 TIME: 2022 Jun 23 14:34:01 DESCRIPTION: Client message: LAYER = 5 ORIGIN = 3 SEVERITY = 5 NUMBER = 6 --- Message string: ct_results(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect LAST OS-ERROR: (0) : Success
    [PID 908] *** ERROR => 'Database live update' failed: Client message: LAYER = 5 ORIGIN = 3 SEVERITY = 5 NUMBER = 6 --- Message string: ct_results(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect. [sapdbctrl.cp 5115]


    [PID 12269] executeQuery:  exec sp_addthreshold sybmgmtdb, logsegment, @n, sp_js_logthreshold
    [PID 12269] executeQuery:  
    [PID 12269] executeQuery:  --- End of Query ---
    [PID 12269] serverMessageCallback:  Server message: Number 0, Severity 10, State 1, Line 10, Server BJD --- Message string: Database log is 3072 pages, 30% log free is at 921 pages, the last chance threshold is at 0 pages.
    [PID 12269] serverMessageCallback:  Server message: Number 0, Severity 10, State 1, Line 17, Server BJD --- Message string: installing sp_js_logthreshold at 921 pages.
  • LiveDatabase.log:
    2022 Jun 27 17:15:56  == LiveUpdate started ==
    2022 Jun 27 17:15:56  TASK_NAME=UPDATE_ASE_POST_CONFIG
    2022 Jun 27 17:16:50  UPDATE_ASE_POST_CONFIG=Failed to execute installjsdb

    2022 Jun 27 17:27:32  == LiveUpdate started == 
    2022 Jun 27 17:27:32  TASK_NAME=UPDATE_ASE_POST_CONFIG
    2022 Jun 27 17:28:28  UPDATE_ASE_POST_CONFIG=Failed to execute installjsdb






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Environment

  • SAP Adaptive Server Enterprise ASE 16.0
  • SAP HostAgent 722 PL56

Product

SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver 7.5

Keywords

upgrade, update, saphostctrl, UPDATE_ASE_POST_CONFIG , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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