SAP Knowledge Base Article - Public

3218834 - What is the process for changing the Tenant Owner for our Signavio Workspace?

Symptom

What is the process for changing the Tenant Owner for our Signavio Workspace?

Resolution

In order to become the Workspace tenant owner the user must be:

  1. Invited in the Signavio workspace as a Admin.
  2. Must be assigned an enterprise plus license.
  3. Must have an S-user ID in SAP for Me (refer to KBA 3315692 - How can I create new S-User or authorizations for SAP Signavio products in SAP For Me?).
  4. Optional. Subscribe to customer communication notifications. (refer to KBA 3326107 - How to subscribe for the disruption emails for the SAP Signavio service)

Once the above prerequisites are met, create a support case (see KBA 3295942) in SAP for Me - Get Support application to request the Tenant Owner change for your Signavio Workspace. 

See Also

KBA 3295942 - How can I create a case for the SAP Signavio Support Team in SAP for Me?

Online Help Get Support Application 

Signavio product documentation

SAP for Me

Keywords

process, manager, tenant, owner, workspace, change, sap signavio , KBA , BPI-SIG-CA-SEC-UM , User Management for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions