Symptom
What is the process for changing the Tenant Owner for our Signavio Workspace?
Resolution
In order to become the Workspace tenant owner the user must be:
- Invited in the Signavio workspace as a Admin.
- Must be assigned an enterprise plus license.
- Must have an S-user ID in SAP for Me (refer to KBA 3315692 - How can I create new S-User or authorizations for SAP Signavio products in SAP For Me?).
- Optional. Subscribe to customer communication notifications. (refer to KBA 3326107 - How to subscribe for the disruption emails for the SAP Signavio service)
Once the above prerequisites are met, create a support case (see KBA 3295942) in SAP for Me - Get Support application to request the Tenant Owner change for your Signavio Workspace.
See Also
KBA 3295942 - How can I create a case for the SAP Signavio Support Team in SAP for Me?
Online Help Get Support Application
Keywords
process, manager, tenant, owner, workspace, change, sap signavio , KBA , BPI-SIG-CA-SEC-UM , User Management for SAP Signavio , How To
Product
SAP Signavio Process Manager all versions