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3218835 - Credit memo generated accrued revenue with revenue recognition closing run

Symptom

You have service contract scenario which trigger event-based revenue recognition postings.
Initially, you posted invoice according to billing plan. The recognition posting was recognized correctly as deferred revenue.
Afterwards, you posted credit memo (not in the billing plan). You expect the deferred revenue would be deduced. However, it generated accrued revenue instead.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

credit memo, revenue recognition, billing plan, invoice, deferred, accrued, closing run, CCS, service, contract, item. , KBA , CO-PC-OBJ-EBR-2CL , Event-Based Revenue Recognition (Public Cloud) , Problem

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