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3218972 - How To: configure on-premise datahub connectivity with SAP Commerce cloud

Symptom

When on-premise datahub publish to Commerce cloud backoffice, it failed with below error:

Creating impex for export to: https://backoffice.xxxxxxxxxx:443/datahubadapter

2022-05-13 10:07:03,722 [INFO] [c.h.d.c.c.i.DefaultExportClient] Authenticating publish to HybrisTargetSystem
2022-05-13 10:09:14,403 [ERROR] [c.h.d.s.i.PublicationActionHandler] Publication #6 to target system HybrisTargetSystem failed
com.hybris.datahub.api.publication.PublicationException: An error occurred during the export of impex file

...................
Caused by: javax.ws.rs.ProcessingException: java.net.ConnectException: Connection timed out (Connection timed out)


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Environment

SAP Commerce Cloud, on-premise datahub

Keywords

KBA , CEC-COM-HUB , SAP Commerce Data Hub , How To

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