/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
- External user welcome email notification with CC Recipients are not receiving email.
- CC Recipient Builder is not working as expected.
Environment
SAP SuccessFactors Onboarding
Cause
If there is any invalid email in CC Recipient email list, then email will fail for the entire CC Recipient.
Resolution
Remove any invalid email address from CC Recipient.
Keywords
OBX, Onobarding, CC Recipient Builder , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding all versions
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)