SAP Knowledge Base Article - Public

3219050 - Email Notifications not getting the CC Participent - Onboarding

Symptom

External user welcome email notification with CC Recipients not receving email.

CC Recipient Builder

Environment

SAP SuccessFactors Onboarding

Cause

If there is any invalid email in CC Recipient email list, then email will fail for the entire CC Recipient.

Resolution

Remove any invalide email address from CC Recipient.

Keywords

OBX, Onobarding, CC Recipient Builder , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors HXM Core all versions