SAP Knowledge Base Article - Public

3219071 - Error: Unauthorized: The service 'c4codataapi' is not assigned to you

Symptom

When you are trying to make a call from external system to Cloud for Customer, you are getting the error, Unauthorized: The service 'c4codataapi' is not assigned to you

Environment

SAP Cloud For Customer

Reproducing the Issue

  • Go to Adminstrator -> General Settings.
  • Open Odata API Monitor and you can see the Corresponding error.

Cause

You can only access the URL of the OData Services, which was assigned in the Communication Arrangement.

If you are using a technical user, then you are not allowed to use endpoint "/sap/c4c/odata/v1/c4codataapi" because you cannot assign the authorization for this URL in communication arrangement.

For technical-user, csrf-token is not required for POST/PATCH/PUT and DELETE operations.

Resolution

You need to use specific endpoints like follow(can be copied from communication arrangement)

  • https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/$metadata
  • https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/$metadata?$filter=Visit
  • https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/activity/$metadata

Keywords

Communication arrangement, Authorization error, Odata, OdataAPI , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem

Product

SAP Cloud for Customer add-ins all versions