Symptom
When trying to release a stock transfer delivery document the Release button is grayed out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics work center.
- Select Outbound Deliveries view.
- Search for the relevant stock transfer outbound delivery and select it.
- Here the Release button is grayed out, even though not canceled the document via adjustment confirmation.
Note: Here observed this behavior is only when the Ship-From and Ship-To locations are in India.
Cause
An end user has performed Undo Release on the stock transfer order earlier. Since in India electronic invoicing is available for Stock Transfer Orders the below guidelines are followed to ensure consistency of data.
- Perform Undo Release action on an outbound delivery, only if the associated inbound delivery is not released.
- If Undo Release action is executed on an outbound delivery, you cannot re-release it.
Resolution
If the document released again, please create an case and send to SAP Technical Support. Please make sure to use the component <AP-ODP-OD-GLO> in the Case.
See Also
The above is explained in SAP Help document titled Posting of Stock Transfer Order – India
Keywords
stock transfer outbound delivery, release button, grey out, unable release, otbound delivery, India, stock transfer order , KBA , hilti sto release error , not able to re-release sto india , india sto release error , india sto undo release error , AP-ODP , Outbound Delivery Processing , Problem