Symptom
- When the "Optimized Design Experience" mode is enabled, users may notice either of the following behaviors:
- When creating new story, the window does not appear, where users can select: "Classical Design Experience" or the "Optimized Design Experience" mode.
- The option to select "Convert to Optimized Design Experience" is not available.
- When creating new story the "Optimized Design Experience" is selected. Users add acquired data model, and then the following error appears: "Current operation cancelled by request and transaction rolled back".
Environment
- SAP Analytics Cloud (Enterprise) 2022.8.10
Reproducing the Issue
Scenario 1
- Open SAC
- Navigate to Stories
- Create a new story
- Notice there is no popup window to select either classical or optimized design experience mode
Scenario 2
- Open SAC
- Navigate to Story
- Switch to edit mode
- Notice: under file tab "Convert to Optimized Design Experience" is not available
Scenario 3
- Open SAC
- Create a new story (Responsive)
- Select "Optimized Design Experience" mode
- Select model based on import connection
- Notice Error: "Current operation cancelled by request and transaction rolled back"
Cause
The issue is under investigation by the development team.
Resolution
The issue is under investigation by the development team.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
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