SAP Knowledge Base Article - Public

3219160 - Optimizied Design Mode does not work intermittently for end-users in SAP Analytics Cloud (SAC)


  • When the "Optimized Design Experience" mode is enabled, users may notice either of the following behaviors: 
    • When creating new story, the window does not appear, where users can select: "Classical Design Experience" or the "Optimized Design Experience" mode.
    • The option to select "Convert to Optimized Design Experience"  is not available.
    • When creating new story the "Optimized Design Experience" is selected. Users add acquired data model, and then the following error appears:  "Current operation cancelled by request and transaction rolled back".


  • SAP Analytics Cloud (Enterprise) 2022.8.10

Reproducing the Issue

Scenario 1

  1. Open SAC
  2. Navigate to Stories
  3. Create a new story 
  4. Notice there is no popup window to select either classical or optimized design experience mode 

Scenario 2

  1. Open SAC
  2. Navigate to Story
  3. Switch to edit mode
  4. Notice: under file tab "Convert to Optimized Design Experience" is not available 

Scenario 3

  1. Open SAC
  2. Create a new story (Responsive)
  3. Select "Optimized Design Experience" mode
  4.  Select model based on import connection 
  5. Notice Error: "Current operation cancelled by request and transaction rolled back" 


The issue is under investigation by the development team. 


The issue is under investigation by the development team. 

See Also


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem


SAP Analytics Cloud 1.0