3219293 - Web Approval Portal keeps endless loading after going to 7.6 SPS1 in SAP Invoice Management by Open Text

Symptom

After you have deployed the Web Approval Portal from OTEX VIM 7.6 SPS1, Java 1.6, it might happen that the portal keeps loading in an endlessloop. While chekcing the portal's logfile / SAP NetWeaver Portal's trace file, you might find a similar entry like

#2.0

##opentext.com/IM_APPROVAL_PORTAL7_5SP8#C0000A09A9AA2ABE0000000100001088#7464650000000004#opentext.com/IM_APPROVAL_PORTAL7_6_SP1#com.opentext.vim.portal.util.LogUtil.SYSTEM#Guest#0##DBE32BC73B4811ECB83100000071E6CA#f6b5813d3b4811ecb42c00000071e6ca#f6b5813d3b4811ecb42c00000071e6ca#0#Thread[HTTP Worker [@27289154],5,Dedicated_Application_Thread]#Plain##

ConfigXMLHandlerwriteXMLConfigAPPCONFIGException Occured:TransformerFactory does not recognise attribute

Environment

SAP Invoice Management by Open Text 16.3, 20.4, 7.5, 7.6

Product

SAP Invoice Management by OpenText for SAP S/4HANA all versions ; SAP Invoice Management by OpenText for SAP S/4HANA, option for invoice processing all versions

Keywords

portal, loop, loading , KBA , XX-PART-OPT-INV , SAP Invoice Management by OpenText , Problem

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