When we initiate onboarding manually, the following error is displayed : "The onboarding process for the new hire couldn't be initiated. Please try again later."
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Add New Hire to Onboarding
- Enter the mandatory field values
- Click on Initiate Onboarding
- Following Error is displayed: "The onboarding process for the new hire couldn't be initiated. Please try again later."
- Values missing for mandatory keys:
- Any of the above mentioned fields are not enabled in Manage Business Configuration
- Go to Manage Business Configuration
- Click on "personalInfo"
- Under "Identifier" , the fields First Name and Last Name is not available
- Add the standard fields "first-name" and "last-name"
- Similarly, check for fields "start-date" / "company" and "manager-id" in the Employment Information and Job Information portlet respectively.
- Enable the fields if they are not configured
Manual Onboarding, Initiate Onboarding, The onboarding process for the new hire couldn't be initiated. Please try again later , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Bug Filed