SAP Knowledge Base Article - Preview

3219595 - Sporadic authentication issues for Web Assistant

Symptom

Several users have reported that the authentication for the Web Assistant on SuccessFactors sometimes fails and a popupt with an error message appears. The error appears very irregularly and it is related to IDP authentication not going through


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Environment

SAP Enable Now, cloud edition 1.0

Product

SAP Enable Now, cloud edition 1.0

Keywords

401, Unauthorized error , KBA , KM-SEN-CMP , SAP Companion former known as Web Assistant , Problem

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