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SAP Knowledge Base Article - PreviewSymptom
Several users have reported that the authentication for the SAP Companion on SuccessFactors sometimes fails and a popup with an error message appears. The error appears very irregularly and it is related to IDP authentication not going through as below:
"Identity provider cannot process the response due to wrong configuration. Please contact your system administrator"
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Environment
SAP Enable Now, cloud edition 1.0
Product
SAP Enable Now, cloud edition 1.0
Keywords
401, Unauthorized error, Identity provider, cannot process the response, due to wrong configuration , KBA , KM-SEN-CMP , SAP Companion former known as Web Assistant , Problem
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