SAP Knowledge Base Article - Preview

3219595 - Sporadic authentication issues for SAP Companion

Symptom

Several users have reported that the authentication for the SAP Companion on SuccessFactors sometimes fails and a popup with an error message appears. The error appears very irregularly and it is related to IDP authentication not going through as below:

"Identity provider cannot process the response due to wrong configuration. Please contact your system administrator"


Read more...

Environment

SAP Enable Now, cloud edition 1.0

Product

SAP Enable Now, cloud edition 1.0

Keywords

401, Unauthorized error , KBA , KM-SEN-CMP , SAP Companion former known as Web Assistant , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.