SAP Knowledge Base Article - Public

3219716 - Serial number Profile Change in S/4HANA Cloud EWM

Symptom

You are not able to assign the serial number profile for a Delivery in EWM side. Serial number profile on EWM side for the material is different in relation to the serial number profile on ERP side. Although SAP does not recommend it, it may be necessary to change the serial number profile of an existing material.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Cause

Serial number profile changes are not supported by EWM or Cloud EWM, therefore manual workarounds are necessary. The problem happens due to a manual change in the serial number profile, where the update is done in one side and missed in the other. 

Resolution

Please be aware that changes to the serial number profile for harmonized serial numbers must be done on the plant level of the materials.

1. As the first step, all stock for the material in the warehouse must be removed and all open delivery items with the material must be completed or canceled. If the serial number profile is to be changed from "non-serialized" to "A" (document item level), or from "A" to "non-serialized", it is not absolutely necessary to remove the stock; however, we recommend that you ensure that there are no open deliveries that use the material. In all other cases, you must remove all existing stock from the warehouse.

2. Please use the APP “Warehouse Monitor”.

3. Go to the Product Master Data > Warehouse Attribute> fill the Product number.

4. To clear the stored record of the serial number profile, click in the more options tab of the button More Methods and choose the option "Repair Serial Number Profile". As the image below:

 
5. The next step depends on your needs:
- The settings for the serial number profile in the configuration activity “Define Serial Number Profiles” can be changed.
- The current serial number profile can be replaced with a different one in the material master.
- A serial number profile can be entered for a material that wasn't serialized before in the material master.

6. Then the material with the new serial number profile can be used, and when new stock comes for the material, the EWM system will be automatically recreated with the relevant data.

See Also

3132393 - Serial number profile changes in EWM or Cloud WM

Keywords

serial number profile, serial number, SN, /SCWM/SERH, /SCWM/SERH2, change SN, serial number cloud, EWM, repair serial number profile, define serial number profiles, warehouse attribute. , KBA , SCM-EWM-DLP-BF-SN , Serialnummernverarbeitung , Problem

Product

SAP S/4HANA Cloud all versions

Attachments

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