SAP Knowledge Base Article - Preview

3219977 - Can't manually unlock user that locked at Cloud Connector when use Corporate User Store in BTP NEO

Symptom

Configured Corporate User Store (Neo Environment). User get locked at Cloud Connector due to wrong password get used many times. There is no way to manually unlock user from Cloud Connector. Can only wait until user lock get expired.


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Environment

  • SAP Business Technology Platform (BTP)
  • SAP Identity Authentication Service (IAS)
  • SAP Cloud Connector (SCC)

Product

SAP BTP, Neo environment 1.0

Keywords

remove lock, delete lock, neo, cf, btp, scc, cloud connector, corporate user store, locked, unlock, , KBA , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem

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