SAP Knowledge Base Article - Public

3220227 - Error message when using Hire Date Correction


  • When using the Hire Date Correction tool, the following Error message comes up : com.successfactors.db.dao.DAOException: HibernateException thrown could not prepare statement

  • Checked all the validations as per the KBA - 2636395, everything seems to be valid / correct in this case but still receiving an Error


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Hire Date Correction tool from admin center
  2. Try to change the hire date for a user and see the Application Error


  • The Hire Date Correction tool doesn't work, because there is a cross-portlet rule which triggers onSave in Employment Details
  • This can be validated via a Rule Trace



SF, EC, Success factors, Employee Central, HDC Error , KBA , LOD-SF-EC-HIR-HDC , Hire Date Correction Tool , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions