SAP Knowledge Base Article - Preview

3220235 - Time Off - Balances are not refreshing / validating on Mobile UI

Symptom

  • When trying to change the "As of date" on the Time off UI in mobile app, no validation/check is happening on Mobile.
  • Sometimes, an error message appears: "Failed to load data. Please try again later"
  • However, on Web UI, the behavior is different.The validations do take place here.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Mobile all versions

Keywords

SF, EC, Success factors, Employee Central, MOB-60729 , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , Known Error

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