SAP Knowledge Base Article - Public

3220281 - Import Is Not Removing Completed and In Progress Performance Forms for Inactive Employees

Symptom

An employee import is not removing Completed and In Progress performance forms for inactive employees even though all system settings are correct.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Configure system settings correctly to remove performance forms for inactive employees
  2. Process import either manually or through automated job
  3. Performance forms are still present for the inactive employees

Cause

There is a blocked job in the Check Tool

Resolution

Review 2824417 - Document Transfer and Quick Fix - Configuration Check Tool - Performance Management to process a Quick Fix on the blocked job.

NOTE: Once the Quick Fix has been applied, the system will automatically start processing any jobs that were held up by the blocked job. The system will need at least 24 hours to process the backlog of jobs. The length of time will be dependent on company size and the length of time the blocked job has been present.

Keywords

remove completed forms, remove in progress forms, remove in-progress forms, success factors, PM, manual import, automated import, performance review , KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors HXM Core all versions