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3220311 - An Empty JSON is Displayed When Retrieving the Service Key Credentials for SAP Cloud ALM in the SAP BTP Cockpit

Symptom

  • When trying to display the Service Key Credentials for your SAP Cloud ALM in SAP BTP Cockpit the pop up has an empty JSON file as shown in the following screenshot:

  • When trying to create a Service Key for a Service Instance in BTP Subaccount SAP Cloud ALM => Services => Instances and Subscriptions, the creation fails with the following error:

    Couldn't create service key <ServiceKey_Name>. Please view details for more information.
    You are not authorized to perform the requested action. 


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Environment

  • SAP Cloud ALM 1.0
  • SAP Business Technology Platform (BTP)

Product

SAP Cloud ALM all versions

Keywords

Service Key, Credentials, Blank Json file, Service Instance, SAP Cloud ALM API, Couldn't create service key, You are not authorized to perform the requested action.  , KBA , SV-CLM-INF , Infrastructure , Problem

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