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3220311 - An Empty File is Displayed When Retrieving the Service Key Credentials for SAP Cloud ALM in the SAP BTP Cockpit

Symptom

  • When trying to display the Service Key Credentials for your SAP Cloud ALM in SAP BTP Cockpit the pop up has an empty JSON file as shown in the following screenshot:


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Environment

  • SAP Cloud ALM 1.0
  • SAP Business Technology Platform (BTP)

Product

SAP Cloud ALM all versions

Keywords

Service Key, Credentials, Blank Json file, Service Instance, SAP_Cloud_ALM_API , KBA , SV-CLM-INF , Infrastructure , Problem

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