SAP Knowledge Base Article - Public

3220414 - [Onboarding] Duplicate Compliance Configuration objects


Duplicate Compliance Configuration with the same groupId is created in Manage Data > ComplianceConfiguration

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SAP SuccessFactors Onboarding

Reproducing the Issue

  • Go to Manage Data > ComplianceConfiguration
  • Click on the second drop down, you will see multiple groupIds with the same compliance configurations


  • When the compliance settings page is loaded and the group is not enabled ( compliance configuration is not created for the group)
  • When we enable the compliance form group from multiple tab, it is calling the ODATA of compliance configuration with empty id and the compliance configuration is created multiple times.
  • However when we toggle the compliance configuration after enabling, it always call the ODATA API with the id, so the compliance configuration is getting updated.


Permanent Solution: 

  • Engineering Team are working on the fix for the same and it is scheduled to be released for the upcoming release [2H, 2022]


  • Manually delete the duplicate configurations which is not required


ComplianceConfigurations, Manage Data, i9, w4 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , Known Error


SAP SuccessFactors Onboarding 2205