SAP Knowledge Base Article - Public

3220672 - Customer Part Number is not mapped on the XML that is sent to the Outbound Delivery Form

Symptom

The Customer Part Number is not mapped on the XML that is sent to the Outbound Delivery Form, resulting in no customer part number on the Form.*KLM refers to Outbound Delivery id

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Third-Party Logistics Work Center
  2. Go to Outbound Deliveries View
  3. Search for KLM
  4. Select KLM
  5. Select Preview --> Preview

You see no Customer Part Number in the Delivery Form

Resolution

The system is behaving as expected, we do not provide customer part number in 3PL scenario. Here is his explanation.3PL Outbound Delivery note is more of an internal document (created to ensure that inventory postings are made and subsequent invoicing is done)and has no relevance for end customer, considering actual delivery note would have gone from 3PL providers system.

In such 3PL provider system, this customer number should be modeled and then when the delivery note is generated from that system, those details will be there.

Keywords

Customer Part Number is not mapped on the XML that is sent to the Outbound Delivery Form, Delivery Note Form, Customer Part Number is missing in Delivery Note Form , KBA , customer part number , is missing in delivery note form , AP-ODP-OD , Outbound Delivery , Problem

Product

SAP Business ByDesign all versions