SAP Knowledge Base Article - Preview

3220707 - Error "Person Responsible for investigation step number 1 is not a valid agent" occurs when starting the investigation step

Symptom

In the Investigation tab of an incident, the error message "Person Responsible for investigation step number 1 is not a valid agent" comes up when starting the investigation step.

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Environment

  • SAP S/4HANA
  • Component Extension for Environment, Health, and Safety (SAP EHS Management)

Product

SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; component extension for SAP Environment, Health, and Safety Management all versions

Keywords

EH&S, EHS, EHSM, CM_EHHSS_INC_COMMON288, CM_EHHSS_INC_COMMON 288, Manage Incidents, TS00500119, CM_EHHSS_INC_COMMON 288, investigation step, Person Responsible, nwbc , KBA , EHS-SUS-IM , Incident Management , EHS-MGM-INC , Incident Management , Problem

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