SAP Knowledge Base Article - Public

3220717 - Initiate Background Check Button and Background Check Portlet - Recruiting Management

Symptom

This article describes the behavior of the Initiate Background Check Button and Background Check portlet in Recruiting.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management 

Resolution

a. The Take Action > Initiate Background Check Button is controlled by the role-based permissions in Manage Permission Roles > [Role] > Permission > Recruiting Permissions > Background Check Initiate Permission and Background Check Update Permission.

These permissions will trigger your background check integration via Integration Center (if already setup).

b. Only use these permissions if you do not use Intelligent Services with the Background Check Integration Center job. When Intelligent Services Center (ISC) > Update of Job Application or Job Application Status is used, the ISC will listen to any status or application changes and will trigger the jobs linked to it (usually Integration Center jobs), hence there is no need to manually trigger Take Action > Initiate Background Check Button.

c. The visibility of the Background Check Portlet is controlled by the feature permission backgroundCheck. This feature permission does not control the visibility of Take Action > Initiate Background Check Button. This feature controls which recruiting users and in which pipeline statuses the background check portlet will appear in. 

<feature-permission type="backgroundCheck">
  <description><![CDATA[]]></description>
  <role-name><![CDATA[S]]></role-name>
  <role-name><![CDATA[O]]></role-name>
  <role-name><![CDATA[R]]></role-name>
  <role-name><![CDATA[G]]></role-name>
  <role-name><![CDATA[Q]]></role-name>
  <status><![CDATA[Background]]></status>
</feature-permission>

See Also

Third-Party Integration Implementation Guide

Keywords

Background Check, Background Check Integration, Background Check portlet, Initiate Background Check Button, Greyed out, Not found, Cannot Click, Not Shown, Integration, Recruiting Management, RCM , KBA , LOD-SF-RCM-BCI , Background Check , How To

Product

SAP SuccessFactors Recruiting all versions