SAP Knowledge Base Article - Public

3220781 - Order type not available in Create Sales Order - VA01


It is not possible to select sales order type SO01 through GUI app Create Sales Order - VA01.


  • Sales and Distribution (SD)
  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Logon to the launchpad with role SAP_BR_INTERNAL_SALES_REP assigned.
  2. Open app Manage Sales Orders.
  3. Select menu path; 'Create' -> 'Create Sales Order VA01'.
  4. When choosing an order type, Sales Order Service (SO01) is not available.
  5. Alternatively the following error message is raised: "You cannot process a sales order of type SO01".


  • Sales orders of document type 'SO01' are created "indirectly" via the Customer Project application and cannot be changed or created using apps Create/Change Sales Order (VA01/VA02).
  • Sales document types of SO01 are listed in a dedicated FIORI application called Manage Sales Orders - Services (FIORI ID F0804).

See Also

Manage Sales Orders - Services


SD_SO_LIST_F0804_PBS_SRV, SD_SO_MAINTS1, VAX1_VBTYP, VA03, AUART, plan customer projects, F0719. SO01, You cannot process a sales order of type SO01 , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , SD-SLS-SO , Sales Orders , How To


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