Symptom
It is not possible to select sales order type SO01 through GUI app Create Sales Order - VA01.
Environment
- Sales and Distribution (SD)
- SAP S/4HANA Cloud
Reproducing the Issue
- Logon to the launchpad with role SAP_BR_INTERNAL_SALES_REP assigned.
- Open app Manage Sales Orders.
- Select menu path; 'Create' -> 'Create Sales Order VA01'.
- When choosing an order type, Sales Order Service (SO01) is not available.
- Alternatively the following error message is raised: "You cannot process a sales order of type SO01".
Resolution
- Sales orders of document type 'SO01' are created "indirectly" via the Customer Project application and cannot be changed or created using apps Create/Change Sales Order (VA01/VA02).
- Sales document types of SO01 are listed in a dedicated FIORI application called Manage Sales Orders - Services (FIORI ID F0804).
See Also
Keywords
SD_SO_LIST_F0804_PBS_SRV, SD_SO_MAINTS1, VAX1_VBTYP, VA03, AUART, plan customer projects, F0719. SO01, You cannot process a sales order of type SO01 , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , SD-SLS-SO , Sales Orders , How To
Product
SAP S/4HANA Cloud Public Edition all versions