SAP Knowledge Base Article - Public

3220967 - How can I delete a user who is the tenant owner?


We need to remove a user from Signavio - Enterprise Edition license, after leaving the company but it is not working.
After trying several times the user re-appears, it was a former tenant owner of the tool. 


The tenant owner/ main administrator can not be removed, in order to do this, the tenant owner need to be changed to another user within the workspace.
Please contact the support team to request to change tenant owner.


KBA , BPI-SIG-CA-SEC-UM , User Management for SAP Signavio , How To


SAP Signavio Process Manager all versions