SAP Knowledge Base Article - Public

3220971 - Standard Link Attachments not Working


You are unable to access the attachments hyperlink in the UI for specific transactional document.

Reproducing the Issue

  1. Go to Supplier Invoicing workcenter
  2. Select Invoices and Credit Memo view
  3. Search, open and View All the Supplier Invoicing
  4. Go to Items tab
  5. Select Attachment sub-tab

Link as attachment: http://xxxx/xxxx/xxxxxx.pdf
(where http://xxxx/xxxx/xxxxxx.pdf is sample attachment hyperlink)

When you select the hyperlink, you will see a web page in error:

This site can’t be reached
dtsrvapp3’s server IP address could not be found


When you select the link in the ByD system, it will only open the URL in a new browser tab.

Your browser reacts differently when the URL is copied into the addressbar is beyond our control.


Please try to replace 'http' with 'https' in  https://xxxx/xxxx/xxxxxx.pdf


Attachment, Hyperlink, Error, HTTP, HTTPS , KBA , AP-RC-DOC , Document Centric Application Service , Problem


SAP Business ByDesign 2205