You are unable to access the attachments hyperlink in the UI for specific transactional document.
Reproducing the Issue
- Go to Supplier Invoicing workcenter
- Select Invoices and Credit Memo view
- Search, open and View All the Supplier Invoicing
- Go to Items tab
- Select Attachment sub-tab
When you select the hyperlink, you will see a web page in error:
This site can’t be reached
dtsrvapp3’s server IP address could not be found
When you select the link in the ByD system, it will only open the URL in a new browser tab.
Your browser reacts differently when the URL is copied into the addressbar is beyond our control.
Please try to replace 'http' with 'https' in https://xxxx/xxxx/xxxxxx.pdf
Attachment, Hyperlink, Error, HTTP, HTTPS , KBA , AP-RC-DOC , Document Centric Application Service , Problem