SAP Knowledge Base Article - Public

3221140 - Slow Performance Issue in Candidate Workbench - Recruiting Management


Candidate Workbench in Recruiting applicant status pipeline has slow performance, presenting some delay to open the applicant pages.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Job Requisitions;

  2. Open any job requisition with candidates;

  3. When you click in a candidate, it takes some time to open the applicant page.


This issue is due to a configuration in Provisioning, related to animation.

Please see table below about feature settings in Provisioning that impact SAP SuccessFactors Recruiting and our recommendations on how to set them.


In Provisioning > Company Settings > Recruiting, search for the 2 below checkboxes and their animation delay values from their respective dropdowns:

Enabling these checkboxes, will disable the animation completely.

If animation is required, then select the required value from their respective Animation Delay dropdown field.

The delay values are from 0.25 till 5 seconds. So selecting a minimal delay value like 0.5, will increase the animation speed.


Candidate Workbench, slowness, latency, applicant status pipeline, EaseIn, EaseOut, FadeIn, FadeOut , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem


SAP SuccessFactors Recruiting all versions