SAP Knowledge Base Article - Public

3221211 - Saved Report Story before Instance time out not displaying in Report Center

Symptom

New created Report Story saved and kept open until system times out didn't show in Report Center List

Environment

SuccessFactors People Analytics
Embedded Usage of SAP Analytics Cloud

Reproducing the Issue

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

1. Create a Story Report
2. Save the report (wait for Saved Story to display and for the name of the report to show in the header of the page)

3. Leave the report until session expired


4. Close the browser and open a new one then login back to the instance
5. Go to Report Center and find the new report created.
Result: New Story was not added in the list of reports in Report Center

Cause

Going back report center page is mandatory after saving the story and that will leads to indexing the report in the Solr.

Resolution

Work around:
Perform Sync Report Center Search to make the report display in the report list. Follow the steps on this KBA:
2353719 - Reports missing in Report Center

See Also

2353719 - Reports missing in Report Center

Keywords

Timeout, Missing, Report Story, People Analytics, Embedded Analytics, Saved , KBA , LOD-SF-ANA-SAC-ADM , Admin - IAS, IPS, Instance Sync/Refresh, Upgrade , Problem

Product

SAP SuccessFactors HXM Suite Core 2205

Attachments

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